OUR SERVICES

CHARTERING SUCCES TOGETHER

New Development

Providing operational guidances from conception to delivery, including financial modellingProviding operational guidances from conception to delievery, including financial modelling

Sourcing & Negotiations

Brand and operator selection, negotiation of agreements and BI alignement

Remote Destinations

Market study, financial projections, concept creation of unique guest experiences with a sustainable approach

Guest Speaker

Engaging with industry leaders and students on the current topics within the luxury hospitality sector

CLIENT SERVICES

OUR EXPERTISE

FEASIBILITY

Hotel & Hospitality Operation Audits
Benchmarks & Trends
Study of existing Facilities
Strategic & Financial Feasibility Studies
Assessment of Performance Opportunities

CONCEPTUALISATION

Review of Architectural Plans for Operational Efficiencies
Functional Operational Layouts
Plan Revisions with Operational Constraints
Opening Action Plan

OPERATIONAL DEPLOYMENT

Service Blueprint Mapping
Recruitment Guidelines
Transitional Executive Management
Training Outlines
Culinary & Beverage Guidelines
Standards of Operating Procedures
Health & Safety Standards
Operating Supplies and Equipment
Furniture, Fixtures and Operating Equipment
Guest Experience Assessment

PERFORMANCE FOLLOW UP

Aligned Key Performance Indicators
Customer Feedback Analysis
Employees Feedback Analysis
Performance Management System